Privacy Policy

Ridgewell Insurance ("Ridgewell," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit climbwithridgewell.com (the "Site"), how we use it, and what choices you have. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.

Information you provide directly:

• Name, email address, and phone number submitted through our application or inquiry forms
• Age, state of residence, and any other information you choose to include in a form submission
• Messages or notes you include in your application

Applicant Information: When you book a call or express interest in joining Ridgewell, we may collect your name, email, phone number, state, licensing status, and information you share about your experience.

Information collected automatically:

• Browser type and version
• Pages visited and time spent on the Site
• Referring website or source
• Device type and operating system
• IP address and approximate geographic location

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or process your application
• To contact you by phone, email, or text regarding your application or a potential opportunity with Ridgewell
• To evaluate your fit as an independent agent with Ridgewell
• To evaluate your interest in the opportunity, communicate with you about it, and, if you choose to join, complete licensing, contracting, and carrier appointment
• To improve the Site and understand how visitors use it
• To comply with applicable legal requirements

We do not use your information for automated decision-making or profiling in any way that produces legal or similarly significant effects.

3. How We Share Your Information

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to manage communications and store contact data, including Go High Level (CRM). These providers are contractually restricted from using your data for any purpose other than providing services to us.
• Contracting Partners: If you choose to join Ridgewell, we share the information needed for contracting and appointment with our independent marketing organization and with insurance carriers, which may include background and licensing checks completed with your consent. These organizations use your information under their own privacy policies.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: If Ridgewell Insurance is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site before that happens.

4. Cookies and Tracking

The Site may use cookies and similar tracking technologies to improve your experience and collect usage data. Cookies are small text files stored on your device.

We may use:

• Essential cookies: Required for the Site to function properly. Cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with the Site. Data is aggregated and anonymous.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

5. Communications

When you submit a form on this Site, you consent to being contacted by Ridgewell Insurance by phone, email, or text message using the contact information you provided. Message and data rates may apply for text messages.

You may opt out of communications at any time by:

• Replying STOP to any text message
• Clicking unsubscribe in any email
• Emailing us at aaron@ridgewellinsurance.com
• Calling us at (385) 406-3825

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your information, please contact us at aaron@ridgewellinsurance.com and we will respond within 30 days.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at aaron@ridgewellinsurance.com. We will respond within 30 days.

9. Children's Privacy

This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us at aaron@ridgewellinsurance.com.

10. Third-Party Links

This Site may contain links to third-party websites, including ridgewellinsurance.com. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our opportunity overview video is hosted on a third-party website. Information you provide there is governed by that site's privacy policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

12. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: